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Submit a complaint

Summary

This form is for residents and businesses to report unsafe or unsanitary conditions in our community.   When you click "food poisoning" or "Marin Housing Authority" (MHA), you will be directed to a similar but different form.

Marin Housing Authority (MHA) complaints are for safety issues observed in federally subsidized Affordable Housing.

Housing complaints are for all other safety issues observed in hotels and multi-unit apartments of 3 or more units. Our office does not have authority over multi-unit rentals in the city limits of San Rafael or Novato. Please contact the code enforcement divisions in those cities for help.

  • San Rafael Code Enforcement: (415) 485-3097
  • Novato Code Enforcement: (415) 899-8989

View the form

Page last updated on March 22, 2026.