Submit a code complaint

Need to know

Before you submit a complaint, understand what types of violations will be investigated by the Code Compliance team.

Check that the property is in unincorporated Marin County. You can also look up your parcel number.
Have the address or parcel number, a description of the issue, and any photos ready.
You must provide your contact information.

There are several ways you can submit a complaint. Please note that you must provide your contact information so that staff can follow up.

Report by email
- Submit a complaint by filling out the email form.
- Include the property details, describe the violation, and upload photos if available.
- Submit the form.
Report by mail
- You can mail your written complaint to:
  
  Marin County Community Development Agency, Planning Division
  Code Compliance
  3501 Civic Center Drive, Room 308
  San Rafael, CA 94903

What's next content

Staff will review your complaint and may contact you for more information.
A Code Compliance Officer will investigate the property.
If a violation is found, the County will work with the property owner to correct it.
Investigations can take up to several months to conduct depending on the complexity of the case. Once a case is opened, staff will contact you with periodic updates up to three months. Beyond this time frame, you can reach out to us again for additional updates if desired.