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Cybersecurity education and training

Employee awareness is an essential element in an effective security program.

Actions

Put in place annual, mandatory cybersecurity training for all employees

Conduct email mock phishing exercises on a quarterly basis

Risk factors

Security controls can reduce the number of malicious emails. Some will still get through to your employees’ mailboxes. 

Effective email phishing attacks rely on the recipient to:

  • Click a link
  • Open an attachment
  • Provide a username or password

Educate your employees on cybersecurity best practices. Include information about email, passwords, web browsing, social media, mobile devices. 

Recommendations

Offer cybersecurity training sessions in several areas. Provide short, focused modules on a variety of subjects that take 5-15 minutes to complete. The total training time should add up to at least one hour per year. 

Look at the industry benchmarks for your type of organization. Conduct follow-up training with "frequent clickers."

Regular communications about cybersecurity reinforces the lessons learned in training.

Related

Page last updated on Diciembre 1, 2025.